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Poster: Beforeyourtime Date: Nov 22, 2011 9:13am
Forum: feature_films Subject: Re: Message for Moongleam

Come to mind, I used the on board download manager as incorporated into the Google Chrome web browser, that perhaps makes a difference, if a download manager is responsible. Perhaps the mpg4 extension is confusing either or both the D/L manager and the playback.

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Poster: Moongleam Date: Nov 22, 2011 10:35am
Forum: feature_films Subject: Re: Message for Moongleam

I changed the extension to .mpeg4. Hope that helps.

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Poster: Administrator, Curator, or Staffpicfixer Date: Nov 22, 2011 8:18pm
Forum: feature_films Subject: Re: Message for Moongleam

That fixed it. Thanks.

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Nov 22, 2011 11:21am
Forum: feature_films Subject: Re: Message for Moongleam

a little tip you might want to know. our derive process creates an mp4 with the fast start atom so large files (like movies) start faster. most mp4 conversion has the header at the end, the fast start puts it at the beginning. so the twist is that if you upload an mp4 rename the extension as mpeg4 and our system will create the mp4 with the fast start. if you upload it as an mp4 the system will see that an mp4 exists and not derive a new one.

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Poster: Moongleam Date: Nov 22, 2011 9:59pm
Forum: feature_films Subject: Re: Message for Moongleam

I was using the extension mpg4. It seems that mpeg4 is recognized by more software.

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